Legal

Privacy Policy

Last updated April 2026. Your health data is yours. Here's exactly how we handle it.

What we collect

Quiz responses, contact details, optional bloodwork uploads, dietitian conversations, order history, and standard device/usage data.

How we use it

To design and refine your protocol, fulfill orders, provide dietitian care, and improve our model. We never sell your data, and we never share identified health data with advertisers.

Who can see your health data

You. Your matched dietitian (Pro members). Our pharmacist of record. No one else, unless you give explicit consent or a court order requires disclosure.

Storage & security

Health data is encrypted in transit and at rest. Bloodwork uploads use HIPAA-aligned infrastructure with audit logs and least-privilege access.

Your rights

Export, correct, or delete your data anytime from your dashboard, or by emailing privacy@chronopack.com. We honor GDPR and CCPA requests within 30 days.

Cookies

We use first-party cookies for sign-in and a small set of privacy-friendly analytics. No third-party advertising trackers.